Services



Our Services, Hours and Pricing
Note: 5% discount for payment in CASH


We’re very sorry, but we do not sell parts.

APPLIANCES WE REPAIR

Washers, Dryers, Ranges, Cook-tops, Wall Ovens, Microwave Ovens, Refrigerators, Freezers, Overhead and Pop-Up Vents, Wine Cabinets, Ice Makers, Dispose-alls, Dishwashers, Trash Compactors, Wall Heaters, Central Heating & Air Conditioning (HVAC), some Commercial Food Service Equipment.

APPLIANCE BRANDS WE REPAIR

Admiral, Amana, Bosch, Caloric, Dacor, DCS, Fisher & Paykel, Frigidaire, G.E, Hotpoint, Jenn-Aire, Kelvinator, Kenmore, Kirkland, Kitchenaid, Magic Chef, Maytag, Roper, Scottsman, Speed Queen, Staber, Sub-Zero, Thermador, U-Line, Viking, Vinotemp, Wolfe, Whirlpool, and Others.


BRANDS / TYPES WE DO NOT SERVICE

Any Asko, LG, Tromm, Samsung (or any other South Korean), Miele Brand. Viking, Thermador or Bosch brand refrigerators, Commercial or residential heating and air conditioning, Laundry Stacked centers. (A Stack Laundry center is a combination of washer and dryer where the dryer is resting above, or is attached to, and is above the washer.) commercial Food service equipment

Sorry, but manpower requirements prohibit us from servicing stacked laundry units or installing over-the-counter microwave ovens.


OFFICIAL FACTORY AUTHORIZED SERVICES WE PROVIDE

Fisher & Paykel, upscale appliances offering the stylish and efficient Dishdrawer, Eco-Smart Laundry Ensembles, among many other fine home conveniences. (www.fisherpaykel.com)

DCS Appliances, Offering among the best in “commercial-class” home cooking, grilling, and patio/poolside comforts. (www.dcsappliances.com)

Staber Industries, Offering the revolutionary, energy-efficient and extremely reliable Washing Machine. (www.staber.com)

Vino-Temp International, manufacturers of wine chillers / cellars, with capacities from 24 bottle units to 2000 bottle chilled walk-in cellars (www.vinotemp.com),

U-Line Corporation, manufacturers of upscale under-counter bar, guest room, and outdoor patio refrigeration products.

(www.u-line.com)

Presently, we’re a factory authorized servicer for DCS, Fisher & Paykel, Staber, U-Line and Vinotemp / Winemate brands only.


Business Hours

Monday thru Friday … 8:00 AM to 3:00 PM

Saturdays: By special arrangement

Closed Sundays


FEE STRUCTURE

DIAGNOSTIC SERVICE FEE:

$50 (Free with repair).

A DIAGNOSTIC SERVICE FEE is for most appliances that require what’s generally considered to be a nominal amount of time and/ or effort required to locate a problem.

From time to time, there will be appliances and/ or situations that will require significantly additional time and/ or effort. In these instances the diagnostic fee must go higher.

We will try as best as possible to determine beforehand, how much more time / effort will be required to zero in on the problem.

We’ll provide you a oral or written estimate of your choice, of what you may expect the repair to cost.

Our minimum labor rate is $130(***), which covers about 95% of all the work we do, plus parts and sales tax


***Some labor exceptions may apply, where additional costs might be incurred, such as gaining access to a rooftop, an attic, crawlspace beneath house, unusually difficult access to a job, inordinately unusual circumstances impeding work progress, or refrigeration sealed system repairs.


Sealed system repairs start at $895…

Generally speaking, most sealed system repairs are difficult to justify- considering the cost of repair, and the benefits of purchasing a new unit. Contact us for elaboration.

All part costs are additional.

Scheduling

We provide a two hour window for arrival at the customer’s house.

In most instances, we schedule a call for you within 2 days

Payments

We accept payment by cash (5% discount), check, gold or silver. Sorry, we no longer accept credit cards.
We are also open to swap or barter situations.
We presently need: portable power generator, carpeting for three bedrooms, electrical work, long shelf life storable food, 50 Gal. rain barrel or compost bin.


GUARANTEE

The Industry Standard Labor Guarantee is 1 month, however we will usually honor past that.

Depending on the manufacturer, part guarantees vary from three months to a year.


MULTIPLE APPLIANCES

$50 for EACH ADDITIONAL appliance we evaluate while there. Some conditions may apply, and we “bend a little”…


DISCOUNTS

We offer a 5% discount to Senior Citizens, the US Border Patrol, US Armed Forces, and local Law Enforcement Agencies, all firefighters and EMT’s .

150% Surcharge for politicians and other elected officials.

We also offer the 5% discount off your total bill for CASH, but we don’t combine discounts. We’re not dumb.

Payment is expected at the conclusion of service, unless prior arrangements have been made.


HOME WARRANTY POLICIES

Because of the paperwork and time involved, we do not bill nor submit claims to homeowner warranty companies on the customer’s behalf.


5% discount for payment with CASH.


SERVICE AREAS

We regularly service the following communities:

**: outlying areas slightly higher

Belsera

Carlsbad

Cardiff

Del Mar

Eden Gardens

Encinitas

** Escondido (some parts)

** Fallbrook

Hidden Meadows

La Costa

** La Jolla

** Lawrence Welk Estates

San Marcos

Leucadia

Oceanside

Olivenhain

** Mira Mesa

** Pala

Poway

Rancho Bernardo

Rancho Penasquitos

Rancho Santa Fe

San Elijo Hills

** Scripps Ranch

Solana Beach

The Bridges

The Crosby

** Torry Pines

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