Our Services, Hours and Pricing
Note: 5% discount for payment in CASH
We’re very sorry, but we do not sell parts.
APPLIANCES WE REPAIR
Washers, Dryers, Ranges, Cook-tops, Wall Ovens, Microwave Ovens, Refrigerators, Freezers, Overhead and Pop-Up Vents, Wine Cabinets, Ice Makers, Dispose-alls, Dishwashers, Trash Compactors, Wall Heaters, Central Heating & Air Conditioning (HVAC), some Commercial Food Service Equipment.
APPLIANCE BRANDS WE REPAIR
Admiral, Amana, Bosch, Caloric, Dacor, DCS, Fisher & Paykel, Frigidaire, G.E, Hotpoint, Jenn-Aire, Kelvinator, Kenmore, Kirkland, Kitchenaid, Magic Chef, Maytag, Roper, Scottsman, Speed Queen, Staber, Sub-Zero, Thermador, U-Line, Viking, Vinotemp, Wolfe, Whirlpool, and Others.
BRANDS / TYPES WE DO NOT SERVICE
Any Asko, LG, Tromm, Samsung (or any other South Korean), Miele Brand. Viking, Thermador or Bosch brand refrigerators, Commercial or residential heating and air conditioning, Laundry Stacked centers. (A Stack Laundry center is a combination of washer and dryer where the dryer is resting above, or is attached to, and is above the washer.) commercial Food service equipment
Sorry, but manpower requirements prohibit us from servicing stacked laundry units or installing over-the-counter microwave ovens.
OFFICIAL FACTORY AUTHORIZED SERVICES WE PROVIDE
Fisher & Paykel, upscale appliances offering the stylish and efficient Dishdrawer, Eco-Smart Laundry Ensembles, among many other fine home conveniences. (www.fisherpaykel.com)
DCS Appliances, Offering among the best in “commercial-class” home cooking, grilling, and patio/poolside comforts. (www.dcsappliances.com)
Staber Industries, Offering the revolutionary, energy-efficient and extremely reliable Washing Machine. (www.staber.com)
Vino-Temp International, manufacturers of wine chillers / cellars, with capacities from 24 bottle units to 2000 bottle chilled walk-in cellars (www.vinotemp.com),
U-Line Corporation, manufacturers of upscale under-counter bar, guest room, and outdoor patio refrigeration products.
Presently, we’re a factory authorized servicer for DCS, Fisher & Paykel, Staber, U-Line and Vinotemp / Winemate brands only.
Monday thru Friday … 8:00 AM to 3:00 PM
Saturdays: By special arrangement
DIAGNOSTIC SERVICE FEE:
$50 (Free with repair).
A DIAGNOSTIC SERVICE FEE is for most appliances that require what’s generally considered to be a nominal amount of time and/ or effort required to locate a problem.
From time to time, there will be appliances and/ or situations that will require significantly additional time and/ or effort. In these instances the diagnostic fee must go higher.
We will try as best as possible to determine beforehand, how much more time / effort will be required to zero in on the problem.
We’ll provide you a oral or written estimate of your choice, of what you may expect the repair to cost.
Our minimum labor rate is $130(***), which covers about 95% of all the work we do, plus parts and sales tax
***Some labor exceptions may apply, where additional costs might be incurred, such as gaining access to a rooftop, an attic, crawlspace beneath house, unusually difficult access to a job, or inordinately unusual circumstances impeding work progress.
Sealed system repairs
We do not do repairs to sealed systems, as this is a skill that requires a highly trained technician. These techs usually perform anly sealed system repairs, and there are only about a dozen or so techs that perform them. Generally speaking, most sealed system repairs on the most common refrigeration units are difficult to justify- considering the cost of repair, unless the cost of a new refrigerator ($7-8000) makes the repair more feasible. Most sealed system repairs hover around $1000 -$1200.
All part costs are additional.
We provide a two hour window for arrival at the customer’s house.
In most instances, we schedule a call for you within 2 days
We accept payment by cash (5% discount), check, gold or silver. Sorry, we no longer accept credit cards.
We are also open to swap or barter situations.
We presently need: portable power generator, carpeting for three bedrooms, electrical work, long shelf life storable food, 50 Gal. rain barrel or compost bin.
The Industry Standard Labor Guarantee is 1 month, however we will usually honor past that.
Depending on the manufacturer, part guarantees vary from three months to a year.
$50 for EACH ADDITIONAL appliance we evaluate while there. Some conditions may apply, and we “bend a little”…
We offer a 5% discount to Senior Citizens, the US Border Patrol, US Armed Forces, and local Law Enforcement Agencies, all firefighters and EMT’s .
150% Surcharge for politicians and other corrupt elected officials.
We also offer the 5% discount off your total bill for CASH, but we don’t combine discounts. We’re not dumb.
Payment is expected at the conclusion of service, unless prior arrangements have been made.
HOME WARRANTY POLICIES
Because of the paperwork and time involved, we do not bill nor submit claims to homeowner warranty companies on the customer’s behalf.
5% discount for payment with CASH.
We regularly service the following communities:
**: outlying areas slightly higher
** Escondido (some parts)
** La Jolla
** Lawrence Welk Estates
** Mira Mesa
Rancho Santa Fe
San Elijo Hills
** Scripps Ranch
** Torry Pines