Services

Our Services, Hours and Pricing
Note: 5% discount for payment in CASH
 

APPLIANCES WE REPAIR
Washers, Dryers, Ranges, Cook-tops, Wall Ovens, Microwave Ovens, Refrigerators, Freezers, Overhead and Pop-Up Vents, Wine Cabinets, Ice Makers, Dispose-alls, Dishwashers, Trash Compactors, Wall Heaters, Central Heating & Air Conditioning (HVAC), some Commercial Food Service Equipment.

APPLIANCE BRANDS WE REPAIR
Admiral, Amana, Bosch, Caloric, Dacor, DCS, Fisher & Paykel, Frigidaire, G.E, Hotpoint, Jenn-Aire, Kelvinator, Kenmore, Kirkland, Kitchenaid, Magic Chef, Maytag, Roper, Scottsman, Speed Queen, Staber, Sub-Zero, Thermador, U-Line, Viking, Vinotemp, Wolfe, Whirlpool, and Others.


BRANDS / TYPES WE DO NOT SERVICE
Asko, LG, Tromm, Samsung brands. Viking brand refrigerators, Also, we do not service commercial 480 VAC 3- phase AC units.

Sorry, but manpower requirements prohibit us from servicing stacked laundry units.


OFFICIAL FACTORY AUTHORIZED SERVICES WE PROVIDE
Fisher & Paykel, upscale appliances offering the stylish and efficient Dishdrawer, Eco-Smart Laundry Ensembles, among many other fine home conveniences. (www.fisherpaykel.com)

DCS Appliances, Offering among the best in "commercial-class" home cooking, grilling, and patio/poolside comforts. (www.dcsappliances.com)

Staber Industries, Offering the revolutionary, energy-efficient and extremely reliable Washing Machine. (www.staber.com)

Vino-Temp International, manufacturers of wine chillers / cellars, with capacities from 24 bottle units to 2000 bottle chilled walk-in cellars (www.vinotemp.com),

U-Line Corporation, manufacturers of upscale under-counter bar, guest room, and outdoor patio refrigeration products.
(www.u-line.com)

Presently, we're a factory authorized servicer for DCS, Fisher & Paykel, Staber, U-Line and Vinotemp / Winemate brands only.


Business Hours
Monday thru Friday ... 8:00 AM to 3:00 PM
Saturdays: Reserverd for "unusual" circumstances or dead`refrigeraters full of food

Closed Sundays


FEE STRUCTURE

DIAGNOSTIC SERVICE FEE***:
$39 (Free with repair), plus fuel surcharge**, if applicable.

A DIAGNOSTIC SERVICE FEE is for most appliances that require what's generally considered to be a nominal amount of time and/ or effort required to locate a problem.

From time to time, there will be appliances and/ or situations that will require significantly additional time and/ or effort. In these instances the diagnostic fee must go higher.

We will try as best as possible to determine beforehand, how much more time / effort will be required to zero in on the problem.

We'll provide you a oral or written estimate of your choice, of what you may expect the repair to cost.


**FUEL SURCHARGE
Due to high fuel costs, we have must add a one-time, $.75 per mile surcharge, when outside our 10 mile service radius, extending from Lake San Marcos.


***Some labor exceptions may apply, where additional costs might be incurred, such as gaining access to a rooftop, an attic, crawlspace beneath house, unusually difficult access to a job, inordinately unusual circumstances impeding work progress, or refrigeration sealed system repairs.


Sealed system repairs start at $495...
Generally speaking, most sealed system repairs are difficult to justify- considering the cost of repair, and the benefits of purchasing a new unit. Contact us for elaboration.

All part costs are additional.

Scheduling
We provide a two hour window for arrival at the customer's house.
In most instances, we schedule a call for you within 2 days
 
Payments
We accept payment by cash, check, gold or silver. Sorry, we no longer accept credit cards.


GUARANTEE
The Industry Standard Labor Guarantee is 1 month, however we usually honor well past that.

Depending on the manufacturor, part guarantees vary from three months to a year.


MULTIPLE APPLIANCES
$39 for EACH ADDITIONAL appliance we evaluate while there. Some conditions may apply.


DISCOUNTS
We offer a 5% discount to Senior Citizens, the US Border Patrol, US Armed Forces, and local Law Enforcement Agencies.

We also offer the 5% discount off your total bill for CASH.

Discounts cannot be combined. Payment is expected at the conclusion of service, unless prior arrangements have been made.


HOME WARRANTY POLICIES
Because of the paperwork and time involved, we do not bill nor submit claims to homeowner warranty companies on the customer's behalf.



5% discount for payment with CASH.


SERVICE AREAS
We regularly service the following communities:

Belsera
Carlsbad
Cardiff
Del Mar
Eden Gardens
Encinitas
Escondido
Fallbrook
Hidden Meadows
La Costa
La Jolla
Lawrence Welk Estates
San Marcos
Leucadia
Oceanside
Olivenhain
Mira Mesa
Pala
Poway
Rancho Bernardo
Rancho Penasquitos
Rancho Santa Fe
San Elijo Hills
Scripps Ranch
Solana Beach
The Bridges
The Crosby
Torry Pines
Vista

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